Privacy Policy

Last updated: March 25, 2026

At Zonospace Technologies Pvt Ltd ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (name, email, phone number)
  • Post property listings (property details, photos, contact information)
  • Use our AI interior design tool (room photos you upload)
  • Contact designers or property owners (messages, inquiries)
  • Fill out forms or surveys
  • Contact our support team

1.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, search queries)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

  • Authentication providers (Google, Microsoft) when you sign in
  • Payment processors for transaction verification
  • Public databases for property verification

2. How We Use Your Information

We use your information to:

  • Provide Services: Enable property search, AI design tools, and designer connections
  • Personalization: Customize recommendations based on your preferences
  • Communication: Send updates, notifications, and respond to inquiries
  • Verification: Verify property listings and user identities
  • Analytics: Improve our platform and understand user behavior
  • Security: Detect fraud, prevent abuse, and ensure platform safety
  • Legal Compliance: Comply with applicable laws and regulations
  • Marketing: Send promotional content (with your consent)

3. Sharing Your Information

We may share your information with:

3.1 Service Providers

Third-party vendors who help us operate our platform (hosting, analytics, payment processing, email services).

3.2 Other Users

When you post listings or contact designers, your name and contact information become visible to relevant parties.

3.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 Legal Requirements

When required by law, court order, or to protect our rights and safety.

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication through Firebase
  • Regular security audits and updates
  • Access controls and employee training
  • Secure cloud infrastructure (Cloudflare, Firebase)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a portable format
  • Withdraw Consent: Revoke consent for data processing

To exercise these rights, contact us at privacy@zonospace.com

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and ads
  • Enable social media features

You can control cookies through your browser settings. Disabling cookies may limit platform functionality.

7. Third-Party Services

Our platform integrates with third-party services:

  • Firebase: Authentication and database
  • Google Maps: Location services
  • Payment Gateways: Razorpay/Stripe for transactions
  • Analytics: Google Analytics for usage insights

These services have their own privacy policies. We recommend reviewing them.

8. Children's Privacy

Zonospace is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Zonospace Technologies Pvt Ltd

Near 147 Sarjapur - Marathahalli Rd
Kaikondrahalli, Bengaluru, Karnataka 560035

Email: privacy@zonospace.com

Phone: +91 98765 43210